Tilden Dental Group operates the website located at https://www.drtilden.com. We are a dental practice located at 331 E Ontario St., Chicago, IL 60611. If you have questions or concerns regarding this Privacy Policy, you may contact us at info@drtilden.com or by phone at (312) 664-6616.
When you visit our website, certain information may be collected automatically, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through server logs and analytics tools and is used solely to understand how visitors interact with our website and to improve its performance.
We do not collect personal information through this website unless you voluntarily provide it by booking an appointment or submitting a payment.
Any information collected through this website is used for the following purposes:
We do not sell, rent, or trade your personal information to any third parties.
Our website uses cookies — small text files stored on your device — to improve your browsing experience. When you visit our site, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on this website.
This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to arriving. We use this information to improve our website. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information.
For more information on how Google collects and processes data, please visit: https://policies.google.com/privacy.
Pages on this site may include embedded content from third-party services, including YouTube videos and Google Maps. Embedded content from other websites behaves in the exact same way as if you had visited those websites directly. These services may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content. We encourage you to review the privacy policies of YouTube and Google for more information.
Appointment scheduling on this website is powered by NexHealth, a third-party platform. When you book an appointment, any information you provide — such as your name, contact details, and insurance information — is collected and processed by NexHealth directly. Tilden Dental Group does not store this information on our own servers. Please review NexHealth’s privacy policy for full details on how your data is handled.
Payment processing on this website is handled by BalanceCollect, a third-party payment platform. Any payment information you submit is collected and processed by BalanceCollect directly. Tilden Dental Group does not have access to or store your payment details. Please review BalanceCollect’s privacy policy for more information.
Our website contains links to our social media profiles on Facebook, Instagram, and Yelp. Clicking these links will direct you to third-party platforms that operate under their own independent privacy policies. Tilden Dental Group is not responsible for the privacy practices of these platforms. We encourage you to review their respective privacy policies before engaging with their services.
This Privacy Policy governs the use of information collected through our website only. It does not apply to the collection or use of protected health information (PHI) provided to our practice in connection with your dental care. The collection, use, and disclosure of PHI is governed separately by our Notice of Privacy Practices, which is provided to all patients and is available upon request. Our practice complies fully with the Health Insurance Portability and Accountability Act (HIPAA).
We do not independently store personal data submitted through this website. Data collected by third-party service providers — including NexHealth, BalanceCollect, and Google Analytics — is retained in accordance with their respective data retention policies.
Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, or request deletion of information we hold about you. To make such a request, please contact us at info@drtilden.com. We will respond to all inquiries within a reasonable timeframe and in accordance with applicable law.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Your continued use of this website following the posting of any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
